Useraccount

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Basic Knowledge

• Passwort lost or forgotten
• Password changing
• Changing Username (E-Mail Adress)
• What do I do if I can not longer log in, and my contact email address is no longer avaliable?
• How to change the billing address for future bills?
• Can I get easyname Bills by Post?

Finance

• How does the Credit System of easyname work?
• How do I add Credits?
• How long does a bank transfer take?
• Can I get pre-fileld bank forms by post?
• How much credits do I have?
• Why I should set up a direct debit?
• How can I manage my direct debit?
• Where can I find my bills?
• Where can I see my account activity?